Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Shipping
Trademygun Inc. reserves the right to delay any order for any reason at any time.  These reasons may include but are not limited to incorrect address given by customer, different billing address than shipping address, or potential fraud investigation.  Such instances typically occur when the customer has asked for an order to be shipped to an address other than the billing address.  Any order that is not shipped to the billing address may be delayed.  This delay can be avoided by shipping your order to the billing address or contacting our fraud prevention team at 260-357-1560.  Please note, if you intend to have an order shipped to any address other than the billing address it would be most effective to place your order by phone with us at 260-357-1560 x2. 

 

If your tracking information shows that your package was delivered, but you can't find it:

1-36 hours after expected delivery:
  • Verify the shipping address you provided to us
  • Look for a notice of attempted delivery
  • Look around the delivery location for your package
  • Check with neighbors near you
  • See if someone else accepted the delivery
  • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.

36-48 hours after expected delivery:

  •  Wait 36 hours - in rare cases packages may say delivered up to 36 hours prior to arrival

48-72 hours after expected delivery:

  • Contact Shipping company to verify delivery
  • Start a TRACE with shipping company (if not possilbe, contact TradeMyGun.com to start a Trace)

5 Days after expected delivery:

  • If you believe your package was stolen, contact the local authorities and file a police report
  • Ask your delivery carrier to not deliver to anyone EXCEPT YOU
  • Contact TradeMyGun.com for further assistance

PLEASE NOTE:  Once a package shows "CONFIRMED DELIVERY" by carrier, TradeMyGun.com is not responsible for articles "not received".  In the last 10 years, we have sent hundreds of thousands of packages and 99.99% of the time, the package is located in a mailbox or at a nearby location.  The .01% of "not received" packages are typically taken by someone else in the delivery residence or area.  Be sure to check with all members of the household/business and check with neighbors.

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RETURNS/EXCHANGES/REPLACEMENTS
 
FOR ALL RETURNS/EXCHANGES/REPLACEMENTS, YOU MUST CONTACT US BY EMAIL OR PHONE TO GET AN RMA#. 

​sales@trademygun.com
​260-357-1560 x302


​     New Products That You Decide You No Longer Want:

We understand the need to return products for a variety of reasons and offer all our customers a Hassle Free Return process. If for any reason you decide to return a New product*, simply ship your Item (in new unused condition with original tags and packaging) back to us within 30 days of purchase and we will issue you a full refund (There is NO restocking fee). You are responsible to pay the return shipping to us.  

​As a convenience to you, if needed we can provide a label to you and subtract it from the refund that you will receive. We give you this option because typically our rate is cheaper than going to the post office yourself.

*Please Note: If returning New Paintball Guns, they must not be aired up or turned on as this can put SHOTS on the shot counter. If you are returning a new paintball gun, it can be returned for an exchange FREE OF CHARGE (maybe you changed your mind on the color). New guns that are found to be aired up, or shot will be returned to the customer without a refund or exchange as this gun is now used, and can not be resold as New.**


     New Products That Are the Wrong SIZE or COLOR:
We understand the need to return products due to an item not fitting correctly, or being the wrong color. For this we offer an exchange,(in new unused condition with original tags and packaging) return the item back to us within 30 days of purchase and we will re-ship you the correct size or color.** (There is NO restocking fee)  You are responsible to pay the return shipping to us.  


​As a convenience to you, if needed we can provide a label to you and subtract it from the refund that you will receive. We give you this option because typically our rate is cheaper than going to the post office yourself.

     New Products That Don't Work Properly or are DOA:
It has happened to all of us, we're getting ready to use that cool new shinny "toy" and all of a sudden it doesn't work properly! ughhh!! All of our New products come with a manufacturers warranty AND a TradeMyGun Hassle Free Warranty. If your new item is defective you can either send it to us (within 30 days of purchase) for a replacement or exchange, or you can contact the manufacturer directly and have them help you with the item.** This choice is entirely up to you. (THERE IS NO RESTOCKING FEE & WE PAY TO HAVE THE DOA ITEM RETURNED TO US)



     Used Products:
Unless otherwise noted, all of our Used items come with a FREE 30 Day Warranty. Used items can not be returned for a refund but they can be returned for FREE repair, if something is wrong or goes wrong with the used item. This 30 day warranty will protect you in the event your used item has a problem within 30 days of purchase. If you are having a problem after the 30 days, please feel free to contact us and we'll do the best we can to help resolve the issue. We have been buying, selling and trading used paintball markers for over 10 years and promise to help you resolve any issue that you may have.

PAST YOUR 30 DAYS? All used guns qualify for our 50/50 Switch as well, so if you are past the 50 Days, CHECK THIS OUT>>>> http://www.trademygun.com/articles.asp?ID=254



** All Exchanges/Replacements are subject to availability, and at the discretion of the TradeMyGun Inc. Management Staff. If a replacement item can not be located, a refund or store credit may be applied.

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Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Trademygun Inc.. The collective work includes works that are licensed to Trademygun Inc.. Copyright 2003, Trademygun Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Trademygun Inc. or purchasing Trademygun Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Trademygun Inc. or to purchase Trademygun Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Trademygun Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Trademygun Inc. used in the site are trademarks or registered trademarks of Trademygun Inc.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Trademygun Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Trademygun Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Trademygun Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Trademygun Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Trademygun Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Trademygun Inc. product is mistakenly listed at an incorrect price, Trademygun Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Trademygun Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Trademygun Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Trademygun Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Trademygun Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Trademygun Inc..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Trademygun Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Trademygun Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Trademygun Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Trademygun Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Trademygun Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Trademygun Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Trademygun Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Trademygun Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Trademygun Inc. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Trademygun Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Trademygun Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Trademygun Inc., Trademygun Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Trademygun Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Trademygun Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).