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Return Policy:
All sales are final. We do not
accept any returns, provide any refunds, or exchange any items purchased (or
traded) from Trademygun.
Service Policy on Used Markers:
We perform an extensive check on
all used markers prior to reselling the item. All used items work prior to
shipping. However, due to the nature of this equipment it is possible for
used items to stop working even after we certified the item as good.
Because of this we offer a 30 day service warranty on used markers. This
warranty is only valid when Trademygun authorized service technicians provide
the labor associated with fixing the marker. We will not pay for the
following: Shipping cost to us and back to you, any parts needed to fix
the marker, any expense that you may incur if you choose to have the marker
worked on by any outside company. We do pay for all labor (our labor)
needed to get the marker in working condition (a $25/hour value).
Warranty Policy
on New Guns and Loaders:
New items are not covered under
our 30 Day Service Policy that we give on our used guns. New items are
covered under the manufacturers warranty.
Frequently Asked
Questions:
Q1: What happened to your trade in calculator ?
A1: The trade-in calculator will no longer be used on our website. You should call us (7 days per week) and we'll be happy to give you a quote over the phone. This allows us to give you a personalized quote for your specific item.
Q2: How do I trade my gun in ?
A2: Simple, 1) Call us and get a quote, 2) Ship your item to us and include your contact information and the deal information, 3) We'll verify your item and ship you your new item or send you your cash.
Q3: What do you take in on trade?
A3: We take Paintball markers, hoppers, and tanks. We may stop taking certain markers depending on our inventory and our forecast of that markers value.
Q4: Can I have my order shipped to an address that is different from my billing address?
A4: No, do to fraud we only ship to the billing address.
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